Questions, answered
If yours is not here, ask on the consultation call. There is no cost and no obligation.
Getting started
Can you take over from my current bookkeeper?
Yes, and it is a routine transition. We review the existing file first so we know what we are inheriting, then agree a handover point so nothing falls between the two of us.
What information do I need to get started?
For the first conversation, nothing formal. It helps to know roughly how many transactions and accounts you have, what software you use if any, and whether payroll is involved. We will tell you exactly what we need after that.
Services and scope
Can you clean up my existing books?
Yes. Catch-up and cleanup is one of the most common reasons businesses come to us. We reconcile prior periods to your statements, correct what was miscategorised, and give you a written summary of what changed.
Do you work with corporations?
Yes. Corporate bookkeeping, payroll support, and year-end preparation for your accountant are all part of what we do.
How does GST/HST work with Punica?
Punica prepares and organizes GST/HST information and provides bookkeeping support for GST/HST reporting and filing. Where required, we coordinate with your accountant or tax professional.
Do you provide tax or accounting advice?
No. We provide bookkeeping and accounting support, meaning accurate records, reconciled accounts and clear reporting. Tax advice, tax filing and CRA representation stay with a tax professional, and we work alongside yours.
Pricing
How much does bookkeeping cost?
Every business is different, so we price around your actual requirements rather than publishing a fixed rate. Cost depends on transaction volume, number of accounts, payroll requirements, reporting needs and overall complexity. A free consultation gives us enough to quote accurately.
Working together
Do you work with businesses across Canada?
Yes. We work remotely with businesses Canada-wide. Everything is handled online, so where you are located does not affect the service.
How often will I hear from you?
Clients receive regular monthly financial information, plus proactive communication whenever we identify something unusual, missing or requiring attention. We do not believe a bookkeeper should disappear until tax season.
How quickly do you respond?
We aim to respond to client questions within one business day, and to complete monthly bookkeeping according to an agreed schedule. Our goal is to keep your books current, not let problems accumulate until year-end.
How do you keep my financial information secure?
Punica is developing a secure cloud-based document and financial-record environment designed to keep each client's information organized and separated by company and reporting period. Access will be controlled by client and user permissions, with multi-factor authentication, secure cloud storage, regular backups and appropriate retention procedures.
Do I get a monthly business snapshot?
For appropriate clients we provide a simple monthly snapshot highlighting revenue, expenses, profitability, cash position, receivables and notable changes. It is designed to be read in a few minutes.
Software and documents
Do you work with QuickBooks Online?
Yes, both QuickBooks Online and QuickBooks Desktop. We also work in Xero, Wave and FreshBooks, and with document tools such as Dext and Hubdoc.
How do you use AI in the bookkeeping?
Bank feeds, transaction categorization, document capture, receipt extraction, reconciliation assistance, data validation and financial analysis are automated or AI-assisted. AI helps us process information faster, identify patterns and potential errors, and reduce repetitive work. A human bookkeeper reviews the results and makes the final accounting decisions.
How do I get my documents to you?
Primarily through connected bank feeds and secure digital document systems such as Dext or Hubdoc. Depending on your setup we can also work with email, shared cloud storage and integrated systems. Our goal is to minimize the amount of manual document chasing required from you.
Find out where your books actually stand
A free consultation, no obligation. Tell us how the business runs and where things currently sit, and we will tell you honestly what it would take to get the books right.
Canada-wide, fully remoteYour information stays confidential